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SUPPORT PLANS

 Basic Plan SX-20

Overview

Our tailored Support Plans are designed to provide ongoing maintenance and operational assurance for your laboratory equipment. By choosing a support plan, you can ensure that your devices perform reliably, comply with regulatory requirements, and maintain peak accuracy over time. Whether you need essential coverage or premium-level service, our plans are flexible to suit the unique needs of your lab, minimizing downtime and optimizing productivity.

Our Process

1

Initial Assessment

Our technicians evaluate your equipment to recommend the most suitable support plan.

2

Plan Customization

We tailor the contract based on equipment usage, maintenance needs, and your operational priorities.

3

Scheduled Maintenance

Proactive service visits are conducted to identify and resolve potential issues before they escalate.

4

24/7 Support Access

Get expert help when you need it, including remote troubleshooting and priority service requests.

Benefits

Predictable Costs: Avoid unexpected repair expenses with fixed, predictable fees.
Extended Equipment Lifespan: Regular servicing ensures devices function optimally for longer.
Access to Expertise: Rely on trained professionals who understand your equipment inside out.
Regulatory Compliance: Maintain accuracy and ensure compliance with quality standards.
Minimized Downtime: Fast, efficient service keeps your operations running smoothly.

Premium Plan V100

Goal

Our support plans aim to provide peace of mind by delivering consistent, high-quality service, so you can focus on advancing your research or production goals without worrying about equipment performance.

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