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OUR SERVICES

ChiraKinectic Spectra

Service and Support Plans

Chira Kinetic Spectra offers a variety of support plans to fit your budget and requirements. Let CKS assist you in finding the plan that best suits your needs.

Basic

The Basic Support plan - for labs with varying usage.

This plan includes:

  • All Preventative Maintenance (PM) parts, labor, and travel costs

  • One Preventative Maintenance (PM) visit per year

  • Four hours of remote support

  • 5% discount on consumable parts purchased*

Premium

The Premium Support - a plan for high usage labs providing the ultimate coverage to minimize downtime.

This plan includes:

  • All repair parts, labor, and travel costs

  • One preventative maintenance (PM) visit per year

  • Priority service response time (Typically 48 hrs)

  • Yearly Training session during PM visit

  • Unlimited phone support for technical & applications issues

  • Unlimited remote support

  • 15% discount on consumable parts purchased**

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Looking for affordable spectroscopy equipment. We offer Re-certified Spectrophotomers and more that are calibrated and ready to be installed in your lab.

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